BEFORE APPLYING
At Dojo Gelato, we are committed to fostering a positive and growth-oriented work environment for all team members. We believe in training for longevity, even for our seasonal employees, and hope to see our team members return season after season. We value a strong work ethic, loyalty to the team, and the ability to follow through on commitments.
Our high season runs from April to September, and we ask that team members be able to fully commit during this time. As a small, locally owned business, we deeply value our team members, just as we do our guests. If you are unable to commit to the full high season, have unreliable transportation, or have limited availability, we encourage you to reconsider applying.
DESIRABLE TRAITS
We don’t necessarily hire based on previous work experience. Rather, we value ambition (school/work/life), great personalities, and optimistic extroverts. In addition, we also highly value the following:
Great communication skills
A flexible schedule
Proactive versus reactive problem solver
Positive Mental Attitude
Extroverts
Goal oriented
Committed and team-oriented
Organized
Accountable
Punctual
SCHEDULING
October-March (Findlay Market retail positions only)
Must be available at least 12 hours between Saturday and Sunday, morning or afternoon
Must work at least 12 hours on weekends from October to March to be a Team Member
April-September (Findlay Market, Northside, and Special Event Positions)
Must be available at least 10 hours weekly Tuesday-Thursday
Must be available at least 12 hours weekly Friday-Sunday
Must be available for a Saturday and/or Sunday shift, weekly
Must work at least 16 hours per week from April to September to be a Team Member
Big Time Dojo Retail Days
Must be available on:
July 4th or Labor Day weekend
day or night shift Mother’s Day, May 14
day or night shift National Ice Cream Day, July 18
day or night shift Northside’s closing day, September 30th
a shift on Sundays
We don’t typically schedule around second jobs, which is unfair to fellow team members. Although, adults who need to work other part-time jobs may do so as long as the second job’s scheduling does not interfere with our regular hours of operation.
POSITIONS AVAILABLE
Retail Team Member
5-10 positions available between Northside and Findlay Market locations
Seasonal team members must be able to complete the entire high season, April-September, and work a minimum of 16 hours weekly during these months.
Stock and rotate products in retail display freezers.
Maintain a clean and organized retail environment at all times.
Follow all food safety and health regulations in accordance with governmental guidelines.
Adhere to company policies and operational procedures.
Sample gelati for guests and offer menu suggestions.
Provide an elevated experience by working at a level of distinction above the industry standard.
Actively promote and share our handcrafted menu items with guests.
Scoop and serve gelati, floats, shakes, and sundaes with care.
Prepare and serve espresso beverages to precise specifications.
Maintain an energetic, personable demeanor while interacting with guests.
Be reliable, punctual, and committed to your role.
12-20+ hours per week, depending on the season
Kitchen Production Assistant
1-2 positions available
At Dojo Gelato, our Kitchen Team is made up of culinary-minded individuals who drive the creation of all our gelati, sorbetti, sauces, and baked goods from scratch. If you're looking to expand your experience in the culinary arts, this position is perfect for you!
Key Responsibilities:
Create sauces from scratch, such as caramel, chocolate, and butterscotch.
Operate batch freezers to fill and extract gelati and sorbetti.
Stock and rotate products in walk-in freezers.
Bake cookies, cakes, cones, and brittles.
Clean, process, and chop fruits and other inclusions.
Sanitize all kitchen equipment and tools.
Follow company policies and operational procedures.
Adhere to all food safety and health guidelines for a food production facility.
Purchase and deliver retail supplies to our retail locations weekly.
Uphold a standard of excellence that exceeds industry norms.
Schedule:
Monday, Tuesday, and Thursday mornings and/or afternoons, depending on the season.
12-20 hours per week, depending on the season.
DOJO GELATO BENEFITS
No uniforms
20% team member anytime discount
Complimentary gelato or espresso beverage per shift
Competitive pay rates and tips
100% matching 401K after a year of consecutive employment and 1000 clocked hours, part-time or full-time
Full-time team members receive paid sick and personal time
Findlay Market location has no evening shifts
Northside location has no morning shifts
All retail locations closed Mondays
Work within a fun and creative environment
HOURLY WAGES & TIPS
$10.70 starting wage + tips, an average of $18-20+ hour April-September
$10.70 + tips, an average of $14-18+ hour October-March
After 60 days of employment, team members are reviewed for potential pay raises
Starting wage is dependent on a combination of previous work/volunteer/co-op experience, scheduling availability, and feedback from professional references provided in your application
TRAINING
Training consists of 25 clocked hours
Training hours are compensated at $10.70 per hour
The 25 hours typically take 1-2 weeks to complete
During training, you will not receive tips
Additional hourly earnings depend on scheduling availability, previous work experience, and the positive work ethic, constructive energy, and initiative you bring to the Team
After 25 hours of training have been completed, a Team-wide vote is taken to decide whether a trainee becomes a permanent addition to the Team
DIVERSITY & INCLUSION
A creative and collaborative culture is our focus at Dojo Gelato. We hire the greatest, provide them with thorough training, and set them loose within our Team to share their best selves with others. You'll succeed here if you're motivated, responsible, and committed. We confidently approach our work, learn quickly, improve regularly, and revel in our accomplishments. Everyone is welcome here—as an inclusive workplace, our Team Members are free to bring their authentic selves to our job space.