Got questions about flavors, locations, ordering, or events? Start here.

What flavors are scooping today?

We’re always making fresh gelati and sorbetti! For the most up-to-date flavor selections at our scoop shop locations, visit our Facebook or Instagram pages. If you’re craving a specific flavor, feel free to contact us to check if it’s currently available.

What are your locations and hours?

You can find all the details about our locations and hours on our Location page.

I've tried calling, but there was no answer. What’s going on?

Our locations can get quite busy, and sometimes we’re unable to answer the phone. You’re welcome to leave a voicemail, or for the quickest response, text us at 513-328-9000. Please note, we’re more responsive during our normal operating hours.

Do you accept credit cards and/or Apple Pay?

Yes, we accept credit cards and Apple Pay.

Do you deliver?

For online ordering, please visit our Order + Gifts page.

Can Dojo Gelato cater our event or provide gelato by the gallon?

Absolutely! For catering and events, visit our Catering page

Do you offer gift cards?

Yes! You can purchase gift cards at our scoop shop locations or online. To order online, visit our Order + Gifts page.

Are your ice creams gluten-free or vegan?

We can accommodate most dietary restrictions:

  • Our ice cream base is gluten-free, and all of our flavors without cookies, cake, or beer are gluten-free.

  • While we strive to avoid cross-contamination, our kitchen is not nut-free, and we use multiple batch freezers.

  • We always have at least three dairy-free and vegan sorbetti available at our locations.

Do you offer any sugar-free gelato?

Sorry, we do not offer sugar-free gelato.

Where do you make your gelati?

All of our gelati and sorbetti are made by hand in our kitchen in Northside. Each flavor is crafted in small 5-gallon batches, and our pints are hand-packed when purchased. We take pride in being fresh!

Do you franchise?

No, we do not franchise.

Who owns Dojo Gelato?

Dojo Gelato is independently owned and operated by Michael Christner. Our first location opened in 2009 at Findlay Market, and we’ve since expanded to a second retail location and a production kitchen in Northside. We also have a growing catering department. Learn more about our story on our About page.

Do you collaborate?

Yes, we love collaborating! We believe in supporting those who support us—local farmers, breweries, non-profits, artists, musicians, and chefs have all played a role in our journey. We’re always open to new ideas and partnerships. If you have a collaboration idea, please email us at dojo@dojogelato.com.