We’re a small, locally owned business that cares about great ingredients, great people, and memorable experiences for our guests. If you enjoy busy days, working with a good team, and making people ridiculously happy with gelato, you might be a great fit for Dojo.

BEFORE APPLYING

At Dojo Gelato, we’re committed to creating a positive, growth-oriented workplace where team members are trained well, supported, and given the opportunity to develop. We invest in training for the long term, including with seasonal employees, and we’re always glad to see strong team members return season after season.

We value reliability, a strong work ethic, commitment to the team, and following through on what you say you’ll do.

Our busiest season runs from April through September, and consistent availability during this period is important. Before applying, please make sure you can commit to the full high season, reliably get to your scheduled shifts, and maintain the availability required for the position.

DESIRABLE TRAITS

Previous work experience is helpful, but it isn’t everything. We also look for ambition, maturity, a strong work ethic, and people who are comfortable engaging with guests and working closely with a team.

We especially value team members who are:

  • Strong communicators

  • Reliable and punctual

  • Flexible

  • Proactive problem solvers

  • Positive and solutions-oriented

  • Friendly and comfortable interacting with guests

  • Goal-oriented

  • Committed to the team

  • Organized

  • Accountable

  • Willing to learn

  • Comfortable taking initiative

SCHEDULING

October–March (Findlay Market retail positions only)

  • Must be available at least 12 hours between Saturday and Sunday

  • Must be available for morning and/or afternoon weekend shifts

  • Team members are expected to work at least 12 hours per weekend

April–September (Findlay Market, Northside, and Special Event positions)

  • Must be available at least 10 hours per week Tuesday–Thursday

  • Must be available at least 12 hours per week Friday–Sunday

  • Must be available for a Saturday and/or Sunday shift each week

  • Team members are expected to work at least 16 hours per week

We understand that some team members may have school, another job, or outside commitments. That's fine, as long as those commitments do not interfere with the regular availability you have committed to Dojo.

POSITIONS AVAILABLE

Retail Team Member

Retail Team Members are the face of Dojo Gelato. This role combines hospitality, product knowledge, teamwork, cleaning, and hands-on food and beverage service.

Seasonal team members must be able to complete the full April–September high season and work a minimum of 16 hours per week during these months.

Responsibilities include:

  • Welcome guests and provide friendly, attentive service

  • Sample gelati and offer thoughtful menu recommendations

  • Scoop and serve gelati, floats, shakes, sundaes, and other menu items with care

  • Prepare and serve espresso beverages to Dojo standards

  • Learn our handcrafted products and confidently share that knowledge with guests

  • Stock and rotate products in retail display freezers

  • Maintain a consistently clean, organized, and guest-ready retail environment

  • Follow all food safety requirements, health regulations, and company procedures

  • Help teammates as needed throughout the shift

  • Stay engaged, personable, and composed during busy periods

  • Be reliable, punctual, and accountable for scheduled shifts

Typical schedule: 12–20+ hours per week, depending on the season

Kitchen Production Assistant

Our Kitchen Team produces Dojo’s gelati, sorbetti, sauces, baked goods, cones, brittles, and other menu components from scratch in our Northside production kitchen.

This is a hands-on position for someone who enjoys food production, baking, working efficiently, and learning how a small production kitchen operates.

Key Responsibilities:

  • Prepare sauces from scratch, including caramel, chocolate, and butterscotch

  • Operate batch freezers to produce gelati and sorbetti

  • Bake cookies, cakes, waffle cones, brittles, and other components

  • Clean, process, and prepare fruits and other ingredients

  • Stock and rotate products in walk-in freezers

  • Clean and sanitize kitchen equipment, tools, and workspaces

  • Follow all food safety requirements and production procedures

  • Assist with inventory, supplies, and organization

  • Purchase and deliver supplies to Dojo retail locations as needed

  • Maintain a clean, efficient, and well-organized production kitchen

  • Help teammates as needed throughout the workday

Schedule:

  • Primarily Monday, Tuesday, and Thursday mornings and/or afternoons

  • Approximately 12–20 hours per week, depending on the season

PAY & BENEFITS​​

  • Starting base wage for Retail Team Members: $11/hour plus tips

  • April–September: total retail earnings with tips typically average $18–$24+ per hour

  • October–March: total retail earnings with tips typically average $14–$18+ per hour

  • Team members are eligible for a wage review after 60 days of employment

  • Future raises are based on performance, reliability, initiative, responsibilities, and continued development within the position

  • 20% team member discount anytime

  • Complimentary gelato or espresso beverage during each shift

  • 401(k) matching after one year of consecutive employment and 1,000 hours worked, for eligible part-time and full-time team members

  • Paid sick and personal time for eligible full-time team members

  • No evening shifts at Findlay Market

  • No morning or afternoon shifts at Northside

  • Retail locations closed Mondays

  • No uniforms

  • A fun, creative, and independent work environment

    Tip income varies based on sales, location, shifts worked, season, and guest gratuities and is not guaranteed.

TRAINING

  • Initial training consists of approximately 25 paid hours

  • Training typically takes 1–2 weeks to complete

  • Training hours are paid at the regular starting base wage

  • Team members are not eligible to participate in the tip pool during their initial training period

  • Training covers hospitality, menu and product knowledge, food safety, scooping, espresso preparation, cleaning, and Dojo operating procedures

  • Successful completion of training is based on reliability, effort, teamwork, product knowledge, initiative, and the ability to consistently perform the responsibilities of the position

  • Once initial training has been successfully completed, eligible retail team members begin participating in the tip pool

APPLICATION